{"id":6625,"date":"2022-07-29T09:19:35","date_gmt":"2022-07-29T09:19:35","guid":{"rendered":"https:\/\/www.arnold-robot.com\/?p=6625"},"modified":"2022-08-03T14:24:02","modified_gmt":"2022-08-03T14:24:02","slug":"pripadova-studie-tsr","status":"publish","type":"post","link":"https:\/\/www.arnold-robot.com\/cs\/blog\/pripadove-studie\/pripadova-studie-tsr\/","title":{"rendered":"D\u00edky Arnoldovi ov\u011b\u0159ili, \u017ee maj\u00ed kvalitn\u011b nastaven\u00fd za\u0161kolovac\u00ed proces"},"content":{"rendered":"\t\t
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D\u00edky Arnoldovi ov\u011b\u0159ili, \u017ee maj\u00ed kvalitn\u011b nastaven\u00fd za\u0161kolovac\u00ed proces<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ve spole\u010dnosti TSR Czech Republic jsou p\u0159esv\u011bd\u010deni, \u017ee digitalizace do HR pat\u0159\u00ed. Za\u010dali pou\u017e\u00edvat Arnolda, kter\u00fd jim pom\u00e1h\u00e1 s onboardingem.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Na za\u010d\u00e1tku byla pot\u0159eba v\u011bd\u011bt, jak se nov\u00e1\u010dci c\u00edt\u00ed b\u011bhem zku\u0161ebn\u00ed doby. A tak p\u0159i\u0161el ke slovu Arnold. Ve firm\u011b TSR CR pomohl mimo jin\u00e9 objevit skryt\u00e9 v\u016fdce a n\u00e1pomocn\u00e9 kolegy \u010di kolegyn\u011b v t\u00fdmech. \u201eJsou to lid\u00e9, kte\u0159\u00ed nov\u00fdm zam\u011bstnanc\u016fm nejv\u00edc pom\u00e1hali p\u0159i za\u0161kolovac\u00edm procesu, a\u010dkoliv nejsou ofici\u00e1ln\u011b teamleadery. A tak\u00e9 jsme si d\u00edky Arnoldovi ov\u011b\u0159ili, \u017ee m\u00e1me kvalitn\u011b nastaven\u00fd za\u0161kolovac\u00ed proces,\u201c \u0159\u00edk\u00e1 HR mana\u017eerka Tereza \u010cu\u0159\u00edkov\u00e1.\u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Kdo v\u00e1m nejv\u00edc pomohl? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"logo\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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P\u0159es t\u0159icet pobo\u010dek v \u010cesk\u00e9 republice i na Slovensku, p\u0159es 400 zam\u011bstnanc\u016f a v\u00edce ne\u017e 30 let na trhu. Spole\u010dnost TSR CR je p\u0159edn\u00edm zpracovatelem kovo\u0161rotu v tuzemsku. Zam\u011bstn\u00e1v\u00e1 lidi p\u0159edev\u0161\u00edm z \u0159ad d\u011blnick\u00fdch profes\u00ed. O jej\u00ed chod se ale staraj\u00ed tak\u00e9 des\u00edtky pracovn\u00edk\u016f v administrativ\u011b. A pr\u00e1v\u011b s t\u011bmito nov\u011b p\u0159\u00edchoz\u00edmi kolegy si b\u011bhem zku\u0161ebn\u00ed doby chatbot Arnold pravideln\u011b pov\u00edd\u00e1.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Podle p\u0159edem p\u0159ipraven\u00e9ho \u010dasov\u00e9ho harmonogramu koleg\u016fm v\u017edy p\u0159ijde sada ot\u00e1zek na r\u016fzn\u00e1 t\u00e9mata v r\u00e1mci onboardingu a jeho hodnocen\u00ed, jako je t\u0159eba n\u00e1borov\u00fd proces, spolupr\u00e1ce s nad\u0159\u00edzen\u00fdm nebo pochopen\u00ed firemn\u00ed kultury. Ze za\u010d\u00e1tku jsme vyu\u017e\u00edvali p\u0159eddefinovan\u00e9 sady dotaz\u016f, ale zhruba po dvou m\u011bs\u00edc\u00edch re\u00e1ln\u00e9ho u\u017e\u00edv\u00e1n\u00ed jsme si asi 5 % ot\u00e1zek zm\u011bnili nebo dokonce p\u0159idali dle na\u0161ich pot\u0159eb.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Tereza \u010cu\u0159\u00edkov\u00e1<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Ne\u017e dojde na osobn\u00ed rozhovor <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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S informacemi, kter\u00e9 chatbot p\u0159inesl, m\u016f\u017ee d\u00e1le pracovat nejen HR odd\u011blen\u00ed, ale p\u0159edev\u0161\u00edm vedouc\u00ed jednotliv\u00fdch t\u00fdm\u016f. \u201eV\u011bt\u0161ina z nich v\u00fdstupy z Arnolda pou\u017e\u00edv\u00e1 a pova\u017euje ho za dobr\u00fd podp\u016frn\u00fd n\u00e1stroj. D\u00edky n\u011bmu se dozv\u011bd\u00ed, jak nov\u00e1\u010dek adapta\u010dn\u00ed proces vn\u00edm\u00e1, a mohou na tyto informace d\u00e1le nav\u00e1zat p\u0159i osobn\u00edm rozhovoru se zam\u011bstnancem,\u201c dopl\u0148uje Tereza \u010cu\u0159\u00edkov\u00e1.<\/p>

P\u0159ipou\u0161t\u00ed nicm\u00e9n\u011b, \u017ee stoprocentn\u00ed vyu\u017e\u00edv\u00e1n\u00ed chatbota ze strany vedouc\u00edch a zam\u011bstnanc\u016f nebylo spu\u0161t\u011bno ze dne na den a byla pot\u0159eba d\u016fsledn\u00e1 p\u0159\u00edprava a komunikace.<\/p>

\u201eNejprve jsme Arnolda p\u0159edstavili vedouc\u00edm t\u00fdm\u016f na kvart\u00e1ln\u00edm meetingu spole\u010dnosti, kde ho podpo\u0159ilo tak\u00e9 na\u0161e veden\u00ed, za co\u017e jsme byly na HR moc r\u00e1dy. Pozd\u011bji obdr\u017eeli vedouc\u00ed t\u00fdm\u016f je\u0161t\u011b shrnuj\u00edc\u00ed email t\u00fdkaj\u00edc\u00ed se Arnolda a jeho funkcionalit s ve\u0161ker\u00fdm vysv\u011btlen\u00edm,\u201c objas\u0148uje Tereza \u010cu\u0159\u00edkov\u00e1 a dod\u00e1v\u00e1: \u201eApelovali jsme v\u0161ak na vedouc\u00ed v tom smyslu, \u017ee chatbot nenahrad\u00ed osobn\u00ed kontakt s nov\u00e1\u010dky, ale je pouze podp\u016frn\u00fdm pomocn\u00edkem v r\u00e1mci komunikace b\u011bhem jejich zku\u0161ebn\u00ed doby.\u201c<\/p>

Krom\u011b vedouc\u00ed t\u00fdm\u016f byli o rozhovoru s Arnoldem p\u0159edem informov\u00e1ni i nov\u011b nastupuj\u00edc\u00ed zam\u011bstnanci.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Adaptace v ter\u00e9nu funguje <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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D\u00edky Arnoldovi si v TSR CR tak\u00e9 ov\u011b\u0159ili vysokou kvalitu a propracovanost intern\u00edho za\u0161kolov\u00e1n\u00ed ve spole\u010dnosti. \u201eB\u011bhem na\u0161eho adapta\u010dn\u00edho programu toti\u017e ani administrativn\u00ed pracovn\u00edci nez\u016fst\u00e1vaj\u00ed jen v kancel\u00e1\u0159\u00edch, ale nav\u0161t\u00edv\u00ed na\u0161e vybran\u00e9 provozovny v r\u00e1mci cel\u00e9 \u010cesk\u00e9 republiky a n\u011bkte\u0159\u00ed i Slovenska, kde se nach\u00e1z\u00ed spole\u010dnost TSR Slovakia. A pr\u00e1v\u011b tuto mo\u017enost si nov\u00ed zam\u011bstnanci v rozhovoru s Arnoldem hodn\u011b chv\u00e1lili,\u201c up\u0159es\u0148uje Tereza \u010cu\u0159\u00edkov\u00e1.<\/p>

N\u00e1vratnost odpov\u011bd\u00ed byla podle n\u00ed tak\u0159ka stoprocentn\u00ed. Ur\u010dit\u011b tomu pomohl i fakt, \u017ee rozhovory s Arnoldem zab\u00edraj\u00ed nov\u00e1\u010dk\u016fm od t\u0159\u00ed do deseti minut.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Digitalizace do personalistiky pat\u0159\u00ed <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ve spole\u010dnosti TSR CR je chatbot prvn\u00ed vla\u0161tovkou, pokud jde o vyu\u017eit\u00ed digitalizace v personalistice. Tereza \u010cu\u0159\u00edkov\u00e1 je p\u0159esv\u011bd\u010den\u00e1, \u017ee v n\u00ed m\u00e1 sv\u00e9 nezpochybniteln\u00e9 m\u00edsto. Domn\u00edv\u00e1 se, \u017ee firmy, kter\u00e9 p\u016fjdou touto cestou, poc\u00edt\u00ed velmi brzy v\u00fdrazn\u00fd p\u0159\u00ednos nejen pro sv\u00e9 HR t\u00fdmy, ale i v r\u00e1mci fungov\u00e1n\u00ed cel\u00e9ho podniku. \u201eBav\u00edme se nap\u0159\u00edklad o sjednocen\u00ed syst\u00e9m\u016f ve spole\u010dnostech, elektronick\u00fdch podpisech dokument\u016f \u010di o on-line schvalovac\u00edm workflow doch\u00e1zky.\u201c<\/p>

Roz\u0161\u00ed\u0159it rozhovory s Arnoldem na v\u0161echny nov\u00e9 zam\u011bstnance TSR CR, z nich\u017e v\u011bt\u0161ina nastupuje na d\u011blnick\u00e9 pozice, v\u0161ak prozat\u00edm nen\u00ed podle HR mana\u017eerky re\u00e1ln\u00e9, proto\u017ee ne v\u0161ichni maj\u00ed p\u0159\u00edstup k po\u010d\u00edta\u010di nebo emailov\u00e9 adrese. \u201eNicm\u00e9n\u011b uva\u017eujeme o budouc\u00ed implementaci elektronick\u00fdch kiosk\u016f v r\u00e1mci jednotliv\u00fdch provozoven tak, abychom byli schopni syst\u00e9mov\u011b zajistit digitalizaci prvk\u016f HR u ka\u017ed\u00e9ho na\u0161eho zam\u011bstnance bez rozd\u00edlu jeho pracovn\u00edho za\u0159azen\u00ed, na co\u017e se na HR u\u017e moc t\u011b\u0161\u00edme,\u201c shrnuje Tereza \u010cu\u0159\u00edkov\u00e1.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Sd\u00edlet \u010dl\u00e1nek<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tLinkedin<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tFacebook<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Podobn\u00e9 \u010dl\u00e1nky<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tZ\u00edskejte kvalitn\u011bj\u0161\u00ed data z pr\u016fzkum\u016f: 6 pravidel, jak se spr\u00e1vn\u011b pt\u00e1t\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Firemn\u00ed pr\u016fzkumy zam\u011bstnanc\u016f mohou b\u00fdt cenn\u00fdm zdrojem informac\u00ed. Jen\u017ee pouze tehdy, kdy\u017e jsou spr\u00e1vn\u011b navr\u017een\u00e9. P\u0159in\u00e1\u0161\u00edme sedm z\u00e1sad, kter\u00e9 pomohou HR t\u00fdm\u016fm kl\u00e1st p\u0159esn\u011bj\u0161\u00ed ot\u00e1zky, a d\u00edky tomu z\u00edsk\u00e1vat kvalitn\u011bj\u0161\u00ed data a d\u011blat lep\u0161\u00ed rozhodnut\u00ed.<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tP\u0159ej\u00edt na \u010dl\u00e1nek\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tVelk\u00fd pr\u016fzkum spokojenosti, nebo rychl\u00e9 jednor\u00e1zov\u00e9 pr\u016fzkumy? Jak je nejl\u00e9pe zkombinovat\u00a0\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Pr\u016fzkumy ve firm\u00e1ch jsou n\u011bco jako pravideln\u00e9 prohl\u00eddky u l\u00e9ka\u0159e. Slou\u017e\u00ed k tomu, aby firma z\u016fstala zdrav\u00e1, prosperovala i v budoucnu a v\u010das se podchytila potenci\u00e1ln\u00ed rizika. Jak \u010dasto a jak\u00e9 prohl\u00eddky by ale m\u011bla firma podstupovat? <\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tP\u0159ej\u00edt na \u010dl\u00e1nek\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tZ\u00e1kladn\u00ed p\u0159edstaven\u00ed a funkce Arnolda\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Z\u00e1kladn\u00ed p\u0159edstaven\u00ed a funkce Arnolda My\u0161lenka konverza\u010dn\u00edho robota Arnolda se zrodila v roce 2017 na z\u00e1klad\u011b rozs\u00e1hl\u00e9ho v\u00fdzkumu, v n\u011bm\u017e jsme si p\u0159edsevzali zjistit, co<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tP\u0159ej\u00edt na \u010dl\u00e1nek\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tJak vytv\u00e1\u0159et skv\u011bl\u00e9 pr\u016fzkumy\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Jak vytv\u00e1\u0159et skv\u011bl\u00e9 pr\u016fzkumy Vytvo\u0159it skv\u011bl\u00fd zam\u011bstnaneck\u00fd pr\u016fzkum nen\u00ed v\u016fbec snadn\u00e9. Ka\u017ed\u00e1 organizace je jin\u00e1 a ka\u017ed\u00e1 pot\u0159ebuje jin\u00fd p\u0159\u00edstup. V tomto \u010dl\u00e1nku jsme pro<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tP\u0159ej\u00edt na \u010dl\u00e1nek\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tJak zv\u00fd\u0161it praktick\u00fd dopad pr\u016fzkum\u016f a pomoci mana\u017eer\u016fm pracovat s v\u00fdsledky?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Jak zv\u00fd\u0161it praktick\u00fd dopad pr\u016fzkum\u016f a pomoci mana\u017eer\u016fm pracovat s v\u00fdsledky? Z na\u0161ich konverzac\u00ed s klienty tento bod dlouhodob\u011b vych\u00e1z\u00ed jako nejv\u011bt\u0161\u00ed bolest firemn\u00edch pr\u016fzkum\u016f.<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tP\u0159ej\u00edt na \u010dl\u00e1nek\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tVyzkou\u0161et zdarma<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Ve spole\u010dnosti TSR Czech Republic jsou p\u0159esv\u011bd\u010deni, \u017ee digitalizace do HR pat\u0159\u00ed. Za\u010dali pou\u017e\u00edvat Arnolda, kter\u00fd jim pom\u00e1h\u00e1 s onboardingem. Na za\u010d\u00e1tku byla pot\u0159eba v\u011bd\u011bt, jak se nov\u00e1\u010dci c\u00edt\u00ed b\u011bhem zku\u0161ebn\u00ed doby. A tak p\u0159i\u0161el ke slovu Arnold. Ve firm\u011b TSR CR pomohl mimo jin\u00e9 objevit skryt\u00e9 v\u016fdce a n\u00e1pomocn\u00e9 kolegy \u010di kolegyn\u011b v t\u00fdmech. […]<\/p>\n","protected":false},"author":2,"featured_media":7322,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[51],"tags":[],"class_list":["post-6625","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pripadove-studie"],"yoast_head":"\nD\u00edky Arnoldovi ov\u011b\u0159ili, \u017ee maj\u00ed kvalitn\u011b nastaven\u00fd za\u0161kolovac\u00ed proces - Arnold Robot<\/title>\n<meta name=\"description\" content=\"Ve spole\u010dnosti TSR Czech Republic jsou p\u0159esv\u011bd\u010deni, \u017ee digitalizace do HR pat\u0159\u00ed. 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