{"id":7895,"date":"2022-09-16T09:45:36","date_gmt":"2022-09-16T09:45:36","guid":{"rendered":"https:\/\/www.arnold-robot.com\/?p=7895"},"modified":"2022-09-16T12:00:52","modified_gmt":"2022-09-16T12:00:52","slug":"lide-se-chteji-vic-schazet-mimo-praci-odhalil-mimo-jine-arnold-ve-vojenske-zdravotni-pojistovne","status":"publish","type":"post","link":"https:\/\/www.arnold-robot.com\/cs\/blog\/pripadove-studie\/lide-se-chteji-vic-schazet-mimo-praci-odhalil-mimo-jine-arnold-ve-vojenske-zdravotni-pojistovne\/","title":{"rendered":"Lid\u00e9 se cht\u011bj\u00ed v\u00edc sch\u00e1zet mimo pr\u00e1ci, odhalil mimo jin\u00e9 Arnold ve Vojensk\u00e9 zdravotn\u00ed poji\u0161\u0165ovn\u011b"},"content":{"rendered":"\t\t
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Lid\u00e9 se cht\u011bj\u00ed v\u00edc sch\u00e1zet mimo pr\u00e1ci, odhalil mimo jin\u00e9 Arnold ve Vojensk\u00e9 zdravotn\u00ed poji\u0161\u0165ovn\u011b<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Jak jsou lid\u00e9 spokojen\u00ed a co by se m\u011blo zlep\u0161it na pobo\u010dk\u00e1ch i na centr\u00e1le, se d\u00edky Arnoldovi dozv\u011bd\u011bli ve Vojensk\u00e9 zdravotn\u00ed poji\u0161\u0165ovn\u011b. Zam\u011bstnanc\u016fm nap\u0159\u00ed\u010d firmou t\u0159eba chyb\u011blo \u010dast\u011bj\u0161\u00ed setk\u00e1v\u00e1n\u00ed mimo pr\u00e1ci. Pr\u016fzkum v\u0161ak budou v poji\u0161\u0165ovn\u011b opakovat, aby zjistili, jak se poda\u0159ilo nedostatky zji\u0161t\u011bn\u00e9 Arnoldem odstranit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Kdo v\u00e1m nejv\u00edc pomohl? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Tento sc\u00e9n\u00e1\u0159 necht\u011bla vedouc\u00ed odd\u011blen\u00ed \u0159\u00edzen\u00ed lidsk\u00fdch zdroj\u016f opakovat. Proto se rozhodla vyu\u017e\u00edt Arnolda a s jeho zji\u0161t\u011bn\u00edmi d\u00e1l pracovat. Po dohod\u011b s managmentem vytipovala p\u011bt t\u00e9mat, na n\u011b\u017e se chatbot zeptal v\u0161ech 390 zam\u011bstnanc\u016f poji\u0161\u0165ovny na sedmi pobo\u010dk\u00e1ch i na centr\u00e1le. Krom\u011b jejich celkov\u00e9 spokojenosti zji\u0161\u0165oval, jak se jim l\u00edb\u00ed pracovn\u00ed prost\u0159ed\u00ed, nastaven\u00ed c\u00edl\u016f, pracovn\u00ed z\u00e1t\u011b\u017e a vztahy na pracovi\u0161ti.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Kdy\u017e se Olga Bedn\u00e1\u0159ov\u00e1 zaj\u00edmala o to, kdy a jak prob\u011bhl naposledy ve VoZP \u010cR pr\u016fzkum mezi zam\u011bstnanci, zjistila, \u017ee u\u017e je to deset let. Vypln\u011bn\u00e9 pap\u00edrov\u00e9 dotazn\u00edky se pak ulo\u017eily do \u0161anon\u016f, kde jsou dodnes, ale nic v\u00edc se s v\u00fdsledky ned\u011blo.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Chceme se \u010dast\u011bji sch\u00e1zet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pr\u016fzkum prob\u00edhal od \u0159\u00edjna do prosince lo\u0148sk\u00e9ho roku. Prvn\u00ed dva m\u011bs\u00edce se Arnold dotazoval v\u017edy na dv\u011b t\u00e9mata, v prosinci u\u017e jen na jedno. \u201eN\u00e1vratnost odpov\u011bd\u00ed byla napoprv\u00e9 vysok\u00e1 \u2013 \u010dinila 91 %, pak klesala zhruba na 70 % a v jednom p\u0159\u00edpad\u011b na 57 %,\u201c p\u0159ibli\u017euje Olga Bedn\u00e1\u0159ov\u00e1 ochotu lid\u00ed odpov\u00eddat.<\/p>

Je s n\u00ed spokojen\u00e1, oce\u0148uje zejm\u00e9na to, \u017ee d\u00edky Arnoldovi se \u00fast\u0159ed\u00ed nap\u0159\u00edmo dozv\u011bd\u011blo, co lidi na pobo\u010dk\u00e1ch tr\u00e1p\u00ed, co\u017e se d\u0159\u00edv \u0161\u00ed\u0159ilo hlavn\u011b d\u00edky neofici\u00e1ln\u00ed \u201e\u0161u\u0161kand\u011b\u201c. Po zpracov\u00e1n\u00ed v\u00fdsledk\u016f se v poji\u0161\u0165ovn\u011b vrhli na uskute\u010d\u0148ov\u00e1n\u00ed n\u00e1pravn\u00fdch opat\u0159en\u00ed.<\/p>

Jedno z nich nebylo p\u0159\u00edli\u0161 komplikovan\u00e9 \u2013 lidem nap\u0159\u00ed\u010d firmou chyb\u011blo setk\u00e1v\u00e1n\u00ed mimo pr\u00e1ci, co\u017e bylo d\u00e1no zejm\u00e9na omezen\u00edmi v souvislosti s pandemi\u00ed covid-19. Kdy\u017e se situace letos na ja\u0159e uvolnila, nav\u0161t\u011bvovala Olga Bedn\u00e1\u0159ov\u00e1 osobn\u011b pobo\u010dky a zd\u016fraz\u0148ovala, \u017ee na spole\u010dn\u00e9 aktivity mimo pr\u00e1ci firma pen\u00edze vy\u010dlenila a lid\u00e9 si je mohou za\u010d\u00edt organizovat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"P\u0159\u00edpadovka\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Velmi dobr\u00e1 v\u011bc<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Krom\u011b celkov\u00e9ho shrnut\u00ed v\u00fdsledk\u016f dostali konkr\u00e9tn\u00ed v\u00fdstupy tak\u00e9 \u0159editel\u00e9 a pod n\u011b spadaj\u00edc\u00ed vedouc\u00ed jednotliv\u00fdch t\u00fdm\u016f. Ti o nich diskutovali se sv\u00fdmi pod\u0159\u00edzen\u00fdmi. Dohodli se, na \u010dem zapracovat \u2013 nap\u0159\u00edklad kter\u00e9 nedostatky odstranit, pokud jde o vybaven\u00ed kancel\u00e1\u0159\u00ed nebo o firemn\u00ed IT syst\u00e9m.<\/p>

Zji\u0161t\u011bn\u00e9 nedostatky se za\u0159adily do pl\u00e1nu a postupn\u011b se na nich pracuje. \u201eUr\u010dili jsme si jako term\u00edn konec b\u0159ezna p\u0159\u00ed\u0161t\u00edho roku, do kdy by se m\u011bly v\u0161echny polo\u017eky v pl\u00e1nu odstranit. Pot\u00e9 pr\u016fzkum zopakujeme, abychom zjistili, nakolik se to povedlo,\u201c dokl\u00e1d\u00e1 Olga Bedn\u00e1\u0159ov\u00e1, jak d\u016fsledn\u00ed v pracov\u00e1n\u00ed s v\u00fdsledky pr\u016fzkumu tentokr\u00e1t hodlaj\u00ed b\u00fdt.<\/p>

A kdyby m\u011bla shrnout, jak Arnolda hodnot\u00ed? \u201eVyu\u017eit\u00ed Arnolda je jednoduch\u00e9, rychl\u00e9, efektivn\u00ed, organiza\u010dn\u011b nijak n\u00e1ro\u010dn\u00e9 a u\u017eivatelsky p\u0159\u00edjemn\u00e9,\u201c zam\u00fd\u0161l\u00ed se vedouc\u00ed odd\u011blen\u00ed \u0159\u00edzen\u00ed lidsk\u00fdch zdroj\u016f. Jedin\u00e9 vylep\u0161en\u00ed by uv\u00edtala ve zpracov\u00e1n\u00ed v\u00fdsledk\u016f, kter\u00e9 m\u00e1 podle n\u00ed ur\u010dit\u00e9 mezery a zd\u00e1lo se j\u00ed pom\u011brn\u011b pracn\u00e9. \u201eNicm\u00e9n\u011b za m\u011b je Arnold velmi dobr\u00e1 v\u011bc a doporu\u010dila bych ji koleg\u016fm v jin\u00fdch firm\u00e1ch.\u201c<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Sd\u00edlet \u010dl\u00e1nek<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tLinkedin<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tFacebook<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Podobn\u00e9 \u010dl\u00e1nky<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tZ\u00edskejte kvalitn\u011bj\u0161\u00ed data z pr\u016fzkum\u016f: 6 pravidel, jak se spr\u00e1vn\u011b pt\u00e1t\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Firemn\u00ed pr\u016fzkumy zam\u011bstnanc\u016f mohou b\u00fdt cenn\u00fdm zdrojem informac\u00ed. Jen\u017ee pouze tehdy, kdy\u017e jsou spr\u00e1vn\u011b navr\u017een\u00e9. P\u0159in\u00e1\u0161\u00edme sedm z\u00e1sad, kter\u00e9 pomohou HR t\u00fdm\u016fm kl\u00e1st p\u0159esn\u011bj\u0161\u00ed ot\u00e1zky, a d\u00edky tomu z\u00edsk\u00e1vat kvalitn\u011bj\u0161\u00ed data a d\u011blat lep\u0161\u00ed rozhodnut\u00ed.<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tP\u0159ej\u00edt na \u010dl\u00e1nek\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tVelk\u00fd pr\u016fzkum spokojenosti, nebo rychl\u00e9 jednor\u00e1zov\u00e9 pr\u016fzkumy? Jak je nejl\u00e9pe zkombinovat\u00a0\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Pr\u016fzkumy ve firm\u00e1ch jsou n\u011bco jako pravideln\u00e9 prohl\u00eddky u l\u00e9ka\u0159e. Slou\u017e\u00ed k tomu, aby firma z\u016fstala zdrav\u00e1, prosperovala i v budoucnu a v\u010das se podchytila potenci\u00e1ln\u00ed rizika. Jak \u010dasto a jak\u00e9 prohl\u00eddky by ale m\u011bla firma podstupovat? <\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tP\u0159ej\u00edt na \u010dl\u00e1nek\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tZ\u00e1kladn\u00ed p\u0159edstaven\u00ed a funkce Arnolda\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Z\u00e1kladn\u00ed p\u0159edstaven\u00ed a funkce Arnolda My\u0161lenka konverza\u010dn\u00edho robota Arnolda se zrodila v roce 2017 na z\u00e1klad\u011b rozs\u00e1hl\u00e9ho v\u00fdzkumu, v n\u011bm\u017e jsme si p\u0159edsevzali zjistit, co<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tP\u0159ej\u00edt na \u010dl\u00e1nek\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tJak vytv\u00e1\u0159et skv\u011bl\u00e9 pr\u016fzkumy\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Jak vytv\u00e1\u0159et skv\u011bl\u00e9 pr\u016fzkumy Vytvo\u0159it skv\u011bl\u00fd zam\u011bstnaneck\u00fd pr\u016fzkum nen\u00ed v\u016fbec snadn\u00e9. Ka\u017ed\u00e1 organizace je jin\u00e1 a ka\u017ed\u00e1 pot\u0159ebuje jin\u00fd p\u0159\u00edstup. V tomto \u010dl\u00e1nku jsme pro<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tP\u0159ej\u00edt na \u010dl\u00e1nek\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tJak zv\u00fd\u0161it praktick\u00fd dopad pr\u016fzkum\u016f a pomoci mana\u017eer\u016fm pracovat s v\u00fdsledky?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Jak zv\u00fd\u0161it praktick\u00fd dopad pr\u016fzkum\u016f a pomoci mana\u017eer\u016fm pracovat s v\u00fdsledky? Z na\u0161ich konverzac\u00ed s klienty tento bod dlouhodob\u011b vych\u00e1z\u00ed jako nejv\u011bt\u0161\u00ed bolest firemn\u00edch pr\u016fzkum\u016f.<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tP\u0159ej\u00edt na \u010dl\u00e1nek\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tVyzkou\u0161et zdarma<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Jak jsou lid\u00e9 spokojen\u00ed a co by se m\u011blo zlep\u0161it na pobo\u010dk\u00e1ch i na centr\u00e1le, se d\u00edky Arnoldovi dozv\u011bd\u011bli ve Vojensk\u00e9 zdravotn\u00ed poji\u0161\u0165ovn\u011b. Zam\u011bstnanc\u016fm nap\u0159\u00ed\u010d firmou t\u0159eba chyb\u011blo \u010dast\u011bj\u0161\u00ed setk\u00e1v\u00e1n\u00ed mimo pr\u00e1ci. Pr\u016fzkum v\u0161ak budou v poji\u0161\u0165ovn\u011b opakovat, aby zjistili, jak se poda\u0159ilo nedostatky zji\u0161t\u011bn\u00e9 Arnoldem odstranit. Kdo v\u00e1m nejv\u00edc pomohl? Tento sc\u00e9n\u00e1\u0159 necht\u011bla vedouc\u00ed […]<\/p>\n","protected":false},"author":2,"featured_media":7909,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[51],"tags":[],"class_list":["post-7895","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pripadove-studie"],"yoast_head":"\nLid\u00e9 se cht\u011bj\u00ed v\u00edc sch\u00e1zet mimo pr\u00e1ci, odhalil mimo jin\u00e9 Arnold ve Vojensk\u00e9 zdravotn\u00ed poji\u0161\u0165ovn\u011b - Arnold Robot<\/title>\n<meta name=\"description\" content=\"Jak jsou lid\u00e9 spokojen\u00ed a co by se m\u011blo zlep\u0161it na pobo\u010dk\u00e1ch i na centr\u00e1le, se d\u00edky Arnoldovi dozv\u011bd\u011bli ve Vojensk\u00e9 zdravotn\u00ed poji\u0161\u0165ovn\u011b. 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