{"id":8120,"date":"2022-10-27T09:19:40","date_gmt":"2022-10-27T09:19:40","guid":{"rendered":"https:\/\/www.arnold-robot.com\/blog\/uncategorized-sk\/vdaka-arnoldovi-overili-ze-maju-kvalitne-nastaveny-zaskolovaci-proces\/"},"modified":"2022-11-03T19:30:46","modified_gmt":"2022-11-03T19:30:46","slug":"vdaka-arnoldovi-overili-ze-maju-kvalitne-nastaveny-zaskolovaci-proces","status":"publish","type":"post","link":"https:\/\/www.arnold-robot.com\/sk\/blog\/pripadove-studie-sk\/vdaka-arnoldovi-overili-ze-maju-kvalitne-nastaveny-zaskolovaci-proces\/","title":{"rendered":"V\u010faka Arnoldovi overili, \u017ee maj\u00fa kvalitne nastaven\u00fd za\u0161ko\u013eovac\u00ed proces"},"content":{"rendered":"\t\t
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V\u010faka Arnoldovi overili, \u017ee maj\u00fa kvalitne nastaven\u00fd za\u0161ko\u013eovac\u00ed proces<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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V spolo\u010dnosti TSR Czech Republic s\u00fa presved\u010den\u00ed, \u017ee digitaliz\u00e1cia do HR patr\u00ed. Za\u010dali pou\u017e\u00edva\u0165 Arnolda, ktor\u00fd im pom\u00e1ha s onboardingom.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Na za\u010diatku bola potreba vedie\u0165, ako sa nov\u00e1\u010dikovia c\u00edtia po\u010das sk\u00fa\u0161obnej doby. A tak pri\u0161iel k slovu Arnold. Vo firme TSR CR pomohol okrem in\u00e9ho objavi\u0165 skryt\u00fdch vodcov a n\u00e1pomocn\u00fdch kolegov \u010di kolegyne v t\u00edmoch. \u201eS\u00fa to \u013eudia, ktor\u00ed nov\u00fdm zamestnancom najviac pom\u00e1hali pri za\u0161ko\u013eovacom procese, hoci nie s\u00fa ofici\u00e1lne teamleadermi. A tie\u017e sme si v\u010faka Arnoldovi overili, \u017ee m\u00e1me kvalitne nastaven\u00fd za\u0161ko\u013eovac\u00ed proces,\u201c hovor\u00ed HR mana\u017e\u00e9rka Tereza \u010cu\u0159\u00edkov\u00e1. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Kto v\u00e1m najviac pomohol?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"logo\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vy\u0161e tridsa\u0165 pobo\u010diek v \u010ceskej republike aj na Slovensku, cez 400 zamestnancov a viac ako 30 rokov na trhu. Spolo\u010dnos\u0165 TSR CR je popredn\u00fdm spracovate\u013eom kovo\u0161rotu v tuzemsku. Zamestn\u00e1va \u013eud\u00ed predov\u0161etk\u00fdm z radov robotn\u00edckych profesi\u00ed. O jej chod sa ale staraj\u00fa tie\u017e desiatky pracovn\u00edkov v administrat\u00edve. A pr\u00e1ve s t\u00fdmito novoprich\u00e1dzaj\u00facimi kolegami sa po\u010das sk\u00fa\u0161obnej doby chatbot Arnold pravidelne rozpr\u00e1va.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Pod\u013ea vopred pripraven\u00e9ho \u010dasov\u00e9ho harmonogramu kolegom v\u017edy pr\u00edde sada ot\u00e1zok na r\u00f4zne t\u00e9my v r\u00e1mci onboardingu a jeho hodnotenia, ako je napr\u00edklad n\u00e1borov\u00fd proces, spolupr\u00e1ca s nadriaden\u00fdm alebo pochopenie firemnej kult\u00fary. Zo za\u010diatku sme vyu\u017e\u00edvali preddefinovan\u00e9 sady ot\u00e1zok, ale zhruba po dvoch mesiacoch re\u00e1lneho pou\u017e\u00edvania sme si asi 5 % ot\u00e1zok zmenili alebo dokonca pridali pod\u013ea na\u0161ich potrieb.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Tereza \u010cu\u0159\u00edkov\u00e1<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Ne\u017e d\u00f4jde k osobn\u00e9mu rozhovoru<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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S inform\u00e1ciami, ktor\u00e9 chatbot priniesol, m\u00f4\u017ee \u010falej pracova\u0165 nielen HR oddelenie, ale predov\u0161etk\u00fdm ved\u00faci jednotliv\u00fdch t\u00edmov. \u201eV\u00e4\u010d\u0161ina z nich v\u00fdstupy z Arnolda pou\u017e\u00edva a pova\u017euje ho za dobr\u00fd podporn\u00fd n\u00e1stroj. V\u010faka nemu sa dozvedia, ako nov\u00e1\u010dik adapta\u010dn\u00fd proces vn\u00edma a m\u00f4\u017eu na tieto inform\u00e1cie \u010falej nadviaza\u0165 pri osobnom rozhovore so zamestnancom,\u201c dop\u013a\u0148a Tereza \u010cu\u0159\u00edkov\u00e1.<\/p>\n

Prip\u00fa\u0161\u0165a v\u0161ak, \u017ee stopercentn\u00e9 vyu\u017e\u00edvanie chatbota zo strany ved\u00facich a zamestnancov nebolo spusten\u00e9 zo d\u0148a na de\u0148 a bola potrebn\u00e1 d\u00f4sledn\u00e1 pr\u00edprava a komunik\u00e1cia.<\/p>\n

\u201eNajprv sme Arnolda predstavili ved\u00facim t\u00edmov na kvart\u00e1lnom meetingu spolo\u010dnosti, kde ho podporilo aj na\u0161e vedenie, za \u010do sme boli na HR ve\u013emi rady. Nesk\u00f4r obdr\u017eali ved\u00faci t\u00edmov e\u0161te zhr\u0148uj\u00faci email t\u00fdkaj\u00faci sa Arnolda a jeho funkcional\u00edt so v\u0161etk\u00fdm vysvetlen\u00edm,\u201c objas\u0148uje Tereza \u010cu\u0159\u00edkov\u00e1 a dod\u00e1va: \u201eApelovali sme v\u0161ak na ved\u00facich v tom zmysle, \u017ee chatbot nenahrad\u00ed osobn\u00fd kontakt s nov\u00e1\u010dikmi, ale je iba podporn\u00fdm pomocn\u00edkom v r\u00e1mci komunik\u00e1cie po\u010das ich sk\u00fa\u0161obnej doby.\u201c<\/p>\n

Okrem ved\u00facich t\u00edmov boli o rozhovore s Arnoldom vopred informovan\u00ed aj novonastupuj\u00faci zamestnanci.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Adapt\u00e1cia v ter\u00e9ne funguje<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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V\u010faka Arnoldovi si v TSR CR tie\u017e overili vysok\u00fa kvalitu a prepracovanos\u0165 intern\u00e9ho za\u0161ko\u013eovania v spolo\u010dnosti. \u201ePo\u010das n\u00e1\u0161ho adapta\u010dn\u00e9ho programu toti\u017e ani administrat\u00edvni pracovn\u00edci nezost\u00e1vaj\u00fa len v kancel\u00e1ri\u00e1ch, ale nav\u0161t\u00edvia na\u0161e vybran\u00e9 prev\u00e1dzky v r\u00e1mci celej \u010ceskej republiky a niektor\u00ed aj Slovenska, kde sa nach\u00e1dza spolo\u010dnos\u0165 TSR Slovakia. A pr\u00e1ve t\u00fato mo\u017enos\u0165 si nov\u00ed zamestnanci v rozhovore s Arnoldom ve\u013emi chv\u00e1lili,\u201c upres\u0148uje Tereza \u010cu\u0159\u00edkov\u00e1.<\/p>\n

N\u00e1vratnos\u0165 odpoved\u00ed bola pod\u013ea nej takmer stopercentn\u00e1. Ur\u010dite tomu pomohol aj fakt, \u017ee rozhovory s Arnoldom zaberaj\u00fa nov\u00e1\u010dikom od troch do desiatich min\u00fat.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Digitaliz\u00e1cia do personalistiky patr\u00ed<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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V spolo\u010dnosti TSR CR je chatbot prvou lastovi\u010dkou, pokia\u013e ide o vyu\u017eitie digitaliz\u00e1cie v personalistike. Tereza \u010cu\u0159\u00edkov\u00e1 je presved\u010den\u00e1, \u017ee v nej m\u00e1 svoje nespochybnite\u013en\u00e9 miesto. Domnieva sa, \u017ee firmy, ktor\u00e9 p\u00f4jdu touto cestou, poc\u00edtia ve\u013emi skoro v\u00fdrazn\u00fd pr\u00ednos nielen pre svoje HR t\u00edmy, ale aj v r\u00e1mci fungovania cel\u00e9ho podniku. \u201eBav\u00edme sa napr\u00edklad o zjednoten\u00ed syst\u00e9mov v spolo\u010dnostiach, elektronick\u00fdch podpisoch dokumentov \u010di o on-line schva\u013eovacom workflow doch\u00e1dzky.\u201c\n<\/p>\n

Roz\u0161\u00edri\u0165 rozhovory s Arnoldom na v\u0161etk\u00fdch nov\u00fdch zamestnancov TSR CR, z ktor\u00fdch v\u00e4\u010d\u0161ina nastupuje na robotn\u00edcke poz\u00edcie, v\u0161ak zatia\u013e nie je pod\u013ea HR mana\u017e\u00e9rky re\u00e1lne, preto\u017ee nie v\u0161etci maj\u00fa pr\u00edstup k po\u010d\u00edta\u010du alebo emailovej adrese. \u201eAv\u0161ak uva\u017eujeme o bud\u00facej implement\u00e1cii elektronick\u00fdch kioskov v r\u00e1mci jednotliv\u00fdch prev\u00e1dzok tak, aby sme boli schopn\u00ed syst\u00e9movo zaisti\u0165 digitaliz\u00e1ciu prvkov HR u ka\u017ed\u00e9ho n\u00e1\u0161ho zamestnanca bez rozdielu jeho pracovn\u00e9ho zaradenia, na \u010do sa v HR u\u017e ve\u013emi te\u0161\u00edme,\u201c zh\u0155\u0148a Tereza \u010cu\u0159\u00edkov\u00e1.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Zdie\u013ea\u0165 \u010dl\u00e1nok<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tLinkedin<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tFacebook<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Podobn\u00e9 \u010dl\u00e1nky<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tVysk\u00fa\u0161a\u0165 zdarma<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

V spolo\u010dnosti TSR Czech Republic s\u00fa presved\u010den\u00ed, \u017ee digitaliz\u00e1cia do HR patr\u00ed. Za\u010dali pou\u017e\u00edva\u0165 Arnolda, ktor\u00fd im pom\u00e1ha s onboardingom. Na za\u010diatku bola potreba vedie\u0165, ako sa nov\u00e1\u010dikovia c\u00edtia po\u010das sk\u00fa\u0161obnej doby. A tak pri\u0161iel k slovu Arnold. Vo firme TSR CR pomohol okrem in\u00e9ho objavi\u0165 skryt\u00fdch vodcov a n\u00e1pomocn\u00fdch kolegov \u010di kolegyne v t\u00edmoch. […]<\/p>\n","protected":false},"author":2,"featured_media":7325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[54],"tags":[],"class_list":["post-8120","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pripadove-studie-sk"],"yoast_head":"\nV\u010faka Arnoldovi overili, \u017ee maj\u00fa kvalitne nastaven\u00fd za\u0161ko\u013eovac\u00ed proces - Arnold Robot<\/title>\n<meta name=\"description\" content=\"V spolo\u010dnosti TSR Czech Republic s\u00fa presved\u010den\u00ed, \u017ee digitaliz\u00e1cia do HR patr\u00ed. Za\u010dali pou\u017e\u00edva\u0165 Arnolda, ktor\u00fd im pom\u00e1ha s onboardingom. 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