{"id":8212,"date":"2022-11-03T19:36:12","date_gmt":"2022-11-03T19:36:12","guid":{"rendered":"https:\/\/www.arnold-robot.com\/blog\/uncategorized-sk\/paci-sa-nam-ze-arnold-moze-hovorit-nasim-jazykom-ocenuju-v-spolocnosti-gasnet\/"},"modified":"2022-11-03T19:36:13","modified_gmt":"2022-11-03T19:36:13","slug":"paci-sa-nam-ze-arnold-moze-hovorit-nasim-jazykom-ocenuju-v-spolocnosti-gasnet","status":"publish","type":"post","link":"https:\/\/www.arnold-robot.com\/sk\/blog\/pripadove-studie-sk\/paci-sa-nam-ze-arnold-moze-hovorit-nasim-jazykom-ocenuju-v-spolocnosti-gasnet\/","title":{"rendered":"\u201eP\u00e1\u010di sa n\u00e1m, \u017ee Arnold m\u00f4\u017ee hovori\u0165 na\u0161\u00edm jazykom,\u201c oce\u0148uj\u00fa v spolo\u010dnosti GasNet"},"content":{"rendered":"\t\t
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\u201eP\u00e1\u010di sa n\u00e1m, \u017ee Arnold m\u00f4\u017ee hovori\u0165 na\u0161\u00edm jazykom,\u201c oce\u0148uj\u00fa v spolo\u010dnosti GasNet<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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GasNet je \u010desk\u00fdm l\u00eddrom v distrib\u00facii zemn\u00e9ho plynu. Spolo\u010dnos\u0165 sa systematicky pripravuje na distrib\u00faciu nov\u00fdch plynov, ako s\u00fa vod\u00edk \u010di biomet\u00e1n, a s\u00fa\u010dasne buduje firemn\u00fa kult\u00faru pod\u013ea princ\u00edpov ESG. Ke\u010f firma predstavila nov\u00fa zna\u010dku, firemn\u00fa strat\u00e9giu a hodnoty, potrebovala vedie\u0165, nako\u013eko im zamestnanci rozumej\u00fa. Na prieskum vyu\u017eila chatbota Arnolda a HR t\u00edm za\u010dal s v\u00fdsledkami ihne\u010f pracova\u0165.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Spolo\u010dnos\u0165 GasNet m\u00e1 2300 zamestnancov, pri\u010dom takmer 850 z nich pracuje v ter\u00e9ne. Preto sa hodilo, \u017ee sa s Arnoldom m\u00f4\u017eu zamestnanci rozpr\u00e1va\u0165 aj cez mobil. Nielen v\u010faka tomu z\u00edskali v HR dostatok inform\u00e1ci\u00ed o tom, ako \u013eudia vn\u00edmaj\u00fa firemn\u00fa kult\u00faru, nov\u00fa strat\u00e9giu a hodnoty.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Pre\u010do Arnold?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Logo\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Arnolda si v spolo\u010dnosti GasNet zvolili preto, \u017ee chceli vies\u0165 so zamestnancami kr\u00e1tky, \u013eudsk\u00fd dial\u00f3g, a nie ich len n\u00fati\u0165 vypl\u0148ova\u0165 r\u00f4zne dotazn\u00edky. Tie\u017e sa im p\u00e1\u010dilo, \u017ee si m\u00f4\u017eu upravova\u0165 konverz\u00e1cie pod\u013ea vlastnej potreby a nevyu\u017e\u00edva\u0165 len vopred nastaven\u00e9 fr\u00e1zy. Z\u00e1rove\u0148 chceli, aby Arnold hovoril \u201eich jazykom\u201c, ktor\u00fd m\u00f4\u017ee by\u0165 \u0161pecifick\u00fd pre \u013eud\u00ed v kancel\u00e1rii a pre \u013eud\u00ed v ter\u00e9ne.<\/p>\n

\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\u201eK\u013e\u00fa\u010dov\u00e9 je ma\u0165 podporu vedenia,\u201c zd\u00f4raz\u0148uje Helena Steinerov\u00e1 z t\u00edmu HR. \u201eD\u00f4le\u017eit\u00e9 t\u00e9my, ktor\u00e9 chceme prebra\u0165 so zamestnancami prostredn\u00edctvom Arnolda preto najprv predstavujeme boardu. Vysvet\u013eujeme, pre\u010do t\u00e9my chceme s \u013eu\u010fmi rie\u0161i\u0165, ako nadv\u00e4zuj\u00fa na strat\u00e9giu firmy a na \u010do bud\u00fa v\u00fdsledky sl\u00fa\u017ei\u0165.\u201c<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Helena Steinerov\u00e1<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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V\u017edy v stredu<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Konverz\u00e1ciu s Arnoldom posielali v GasNete zamestnancom p\u00f4vodne dvakr\u00e1t mesa\u010dne, ale nesk\u00f4r pre\u0161li na frekvenciu raz za mesiac. \u201eJe dobr\u00e9 zvoli\u0165 v\u017edy jeden rovnak\u00fd de\u0148 v t\u00fd\u017edni. My sme posielali prieskumy v piatok, ale to boli \u013eudia \u010dasto na dovolenk\u00e1ch, tak\u017ee sme pre\u0161li na stredu,\u201c hovor\u00ed mana\u017e\u00e9rka o svojej sk\u00fasenosti.<\/p>\n

Dod\u00e1va, \u017ee po zoh\u013eadnen\u00ed v\u0161etk\u00fdch \u010dasov\u00fdch n\u00e1kladov na zabezpe\u010dovanie dvoch prieskumov mesa\u010dne, vych\u00e1dza spr\u00e1va asi na \u0161tvrtinu \u00fav\u00e4zku.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"P\u0159\u00edpadovka\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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S v\u00fdsledkami je potrebn\u00e9 pracova\u0165<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A ako dopadol prieskum t\u00fdkaj\u00faci sa strat\u00e9gie a hodn\u00f4t firmy? V GasNete v\u010faka Arnoldovi vytipovali oblasti, ktor\u00e9 je potrebn\u00e9 zamestnancom viac objas\u0148ova\u0165. Pod\u013ea toho nastavili intenz\u00edvnej\u0161iu intern\u00fa komunik\u00e1ciu a tie\u017e vzdel\u00e1vanie. Z\u00e1rove\u0148 odporu\u010dili ved\u00facim, aby so svojimi \u013eu\u010fmi o problematickej\u0161\u00edch oblastiach viedli diskusie.<\/p>\n

\u201eV\u010faka tomu sa n\u00e1m podarilo zv\u00fd\u0161i\u0165 zrozumite\u013enos\u0165 strat\u00e9gie medzi \u013eu\u010fmi v ter\u00e9ne zo 76 % na 80 %, \u010do bolo na\u0161\u00edm cie\u013eom,\u201c zh\u0155\u0148a Helena Steinerov\u00e1.<\/p>\n

S v\u00fdsledkami v\u0161ak pracuj\u00fa aj jednotliv\u00ed mana\u017e\u00e9ri. Jedna z ved\u00facich napr\u00edklad s pomocou chatbota overovala obozn\u00e1menos\u0165 svojich \u013eud\u00ed s novou smernicou. Ke\u010f zistila, \u017ee podriaden\u00ed inform\u00e1ciu o novej smernici dobre nezachytili, ihne\u010f ju s nimi prebrala na porade.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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V\u00fdhody chatbota<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u201eZ\u00edskame r\u00fdchlu sp\u00e4tn\u00fa v\u00e4zbu z celej firmy. To n\u00e1m pom\u00e1ha zlep\u0161ova\u0165 HR slu\u017eby, napr\u00edklad v nastavovan\u00ed vzdel\u00e1vac\u00edch programov. Na z\u00e1klade toho, \u010do si \u013eudia \u017eelaj\u00fa, potom vyber\u00e1me eduka\u010dn\u00e9 kurzy,\u201c uv\u00e1dza Helena Steinerov\u00e1 jeden z pr\u00edkladov.<\/p>\n

V GasNete si opakovane overili, \u017ee chatbot m\u00f4\u017ee sl\u00fa\u017ei\u0165 ako n\u00e1stroj r\u00fdchlej komunik\u00e1cie so zamestnancami pracuj\u00facimi v ter\u00e9ne, ktor\u00ed sa e\u0161te len u\u010dia pracova\u0165 s \u010fal\u0161ou platformou, ktorou je nov\u00fd intranet. Cez chatbota v mobile sa tak napr\u00edklad dozvedeli, ako sa vo firme zvy\u0161uj\u00fa mobiln\u00e9 d\u00e1ta.<\/p>\n

Arnolda sa preto chystaj\u00fa v GasNete pou\u017e\u00edva\u0165 i na\u010falej. Tento rok napr\u00edklad pl\u00e1nuj\u00fa z\u00e1sadnej\u0161\u00ed prieskum spokojnosti zamestnancov.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Zdie\u013ea\u0165 \u010dl\u00e1nok<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tLinkedin<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tFacebook<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Podobn\u00e9 \u010dl\u00e1nky<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tVysk\u00fa\u0161a\u0165 zdarma<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

GasNet je \u010desk\u00fdm l\u00eddrom v distrib\u00facii zemn\u00e9ho plynu. Spolo\u010dnos\u0165 sa systematicky pripravuje na distrib\u00faciu nov\u00fdch plynov, ako s\u00fa vod\u00edk \u010di biomet\u00e1n, a s\u00fa\u010dasne buduje firemn\u00fa kult\u00faru pod\u013ea princ\u00edpov ESG. Ke\u010f firma predstavila nov\u00fa zna\u010dku, firemn\u00fa strat\u00e9giu a hodnoty, potrebovala vedie\u0165, nako\u013eko im zamestnanci rozumej\u00fa. Na prieskum vyu\u017eila chatbota Arnolda a HR t\u00edm za\u010dal s v\u00fdsledkami […]<\/p>\n","protected":false},"author":2,"featured_media":7337,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[54],"tags":[],"class_list":["post-8212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pripadove-studie-sk"],"yoast_head":"\n\u201eP\u00e1\u010di sa n\u00e1m, \u017ee Arnold m\u00f4\u017ee hovori\u0165 na\u0161\u00edm jazykom,\u201c oce\u0148uj\u00fa v spolo\u010dnosti GasNet - Arnold Robot<\/title>\n<meta name=\"description\" content=\"GasNet je \u010desk\u00fdm l\u00eddrom v distrib\u00facii zemn\u00e9ho plynu. 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